Job Coach - SEP_TEP | Moreno Valley in San Bernardino, CA at Goodwill Southern California

Date Posted: 7/21/2020

Job Snapshot

Job Description

Primary Responsibility / Summary

Provides supervision to clients with developmental disabilities in individual or group enclave settings. Coaches assigned participants in learning new job duties and skills to ensure they reach their potential, striving to achieve positive outcomes in competitive, integrated employment settings.

Essential Duties & Responsibilities

1. Oversees completion of assigned tasks; coaches assigned participants to assist them in learning job duties, remain focused on appropriate work behaviors and ensure they reach their potential, maximize productivity and stabilization on the job.
2. Serves as liaison to the employer and helps ensure that the participant is successfully integrated into the workplace. Assesses ongoing support service needs that may represent barriers to employment.
3. Assists participants with developing and maintaining positive interaction with co-workers, customers and other members of the public.
4. Through the use of hand-over-hand training, positive behavior modification techniques, and other interventions, assists participants with effectively learning and executing their assigned job tasks.
5. Acts as the participant’s advocate for their employment rights and suggests alternative work methods or reasonable accommodation when necessary. Identifies and alerts site supervisor to potential needs for reasonable accommodation.
6. Maintains communication between participants, program staff, primary Department of Rehabilitation or Regional Center Counselor, and other key stakeholders.
7. Monitors participant production rate and performs periodic productivity measurements based on set guidelines established by the company and regulatory requirements.
8. Completes regular written progress reports, case notes and other required case file records for each assigned participant, productivity logs and information/ documentation required for billing. Some positions may require daily inventory records and the creation of lists of needed inventory replenishment, or travel to multiple sites to conduct coaching activities.
9. Ensures compliance with work rules and safety requirements. Reports compliance concerns and unsafe conditions to appropriate employer personnel. When supervising participants, enforces compliance with all work rules especially safety related issues.
10. This position may require local travel (up to >50% of the time) to multiple coaching sites; a valid CA driver's license and state-required auto insurance are necessary. Driving records must be acceptable by our insurance carrier.

Additional Duties & Responsibilities

1. Other duties and special projects as assigned.
2. Follows all company safety standards, social distancing procedures and personal protective equipment policies.
3. Committed to all safety rules and exercises caution in work related activities.

Supervisory Responsibilities

• Supervises assigned program participants in performing duties.

Education & Experience

• Minimum 2 years of job coaching or relevant experience.

• High school diploma or general education degree (GED) required, some college preferred.

• Knowledgeable on responding to work-related needs of people with disabilities; ADA knowledge preferred.

• Ability to speak another language and understand another culture as required by the program or local community.

• Excellent people skills and demonstrated patience & professionalism in working with all levels of participants and employers alike.

• Excellent organizational and multitasking skills.

• Non-profit experience preferred.

• Ability to work with minimal supervision.

• Shift flexibility and overtime when needed

Other Qualifications

• Ability to handle confidential information.

• Punctual and dependable attendance.

• Free from alcohol and drug abuse.

• Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.

• Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.


Goodwill is an equal opportunity employer and will provide reasonable accommodations for job duties in accordance with Federal and State Law

Other details Job Family WCD Pay Type Hourly