Job Coach (FT) in Los Angeles, CA at Goodwill Southern California

Date Posted: 11/20/2022

Job Snapshot

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Job Description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!

Primary Responsibility / Summary

Provides supervision to clients with developmental disabilities for daily janitorial services at Military Reserve Center or Active Duty Base NISH contract sites including but not limited to floor care, cleaning hand rails, benches, elevators, trash removal, daily cleaning and supplying of restrooms and other common areas. Oversees client work performance and provides hands on assistance where necessary.

Essential Duties &Responsibilities

  1. Oversees daily cleaning tasks throughout all facilities as assigned.
  2. Enforces compliance with safety rules and regulations.
  3. Maintains communication between clients, Supported Employment Program Manager, and Contract Coordinator.
  4. Provides daily/weekly/monthly progress reports on each client.
  5. Performs Productivity Measurements in compliance with Company policy and the Department of Labor.
  6. Redirects and intervenes with clients in order to keep them focused on performing on task behaviors.
  7. Takes direction from contract Project Manager.

Additional Duties &Responsibilities

  1. Other duties and special projects as assigned.
  2. Follows all company safety standards, social distancing procedures and personal protective equipment policies.
  3. Committed to all safety rules and exercises caution in work related activities.

Supervisory Responsibilities

  • This job has limited supervisory responsibilities for clients. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include appraising performance and progress; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education &Experience

  • One years of related experience.
  • High school diploma or general education degree (GED) required.

Certificates, Licenses, Registrations

  • None required.

Other Educational Skills &Abilities

  • Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.

English Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

  • Database software
  • Spreadsheet software
  • Word Processing software



  • Possesses a valid driver's license and state-required auto insurance.
  • Required to travel once a week (less than 25% of the time).
  • This position may require some travel.
  • Shift flexibility and overtime when needed.
  • Ability to handle confidential information.
  • Ability to work with minimal supervision.
  • Non-profit experience preferred.
  • Spanish / English bilingual preferred.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.

Required Training

  • New Hire Orientation (for all new hire employees)
  • AB1825: Harassment Prevention training
  • Effective Communication
  • Managing Difficult Situations
  • Safely Surrendered Baby Law- annually
  • Mandated Reporter Status – annually
  • HIPAA Training
  • Monthly Safety Training
  • CPR/First Aid – bi-annually
  • Crisis Prevention Intervention (CPI)
  • Values and Diversity Training
  • Corporate Compliance
  • Any other training required by law, funders and the Company.

Values-Based Work Environment Notice

Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:

  1. We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
  2. We conduct business with transparency, integrity and accountability.
  3. We serve, empower and advocate for our clients, community, business partners and each other.
  4. We pursue a vision of excellence and continuous improvement to better the lives of those we serve.

The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

Pre-Employment Testing

  • Drug Screen
  • Background Check
  • Employment Verification
  • Live Scan
  • COVID vaccine verification

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.