Apprenticeship Program Manager

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

The Apprenticeship Program Manager is responsible for developing and expanding high-growth pre-apprenticeship and apprenticeship programs in key sectors, including construction, IT, healthcare, logistics, and hospitality. This role will work closely with employers, participants, educational and training organizations, community-based organizations (CBOs), and Workforce Development stakeholders to create robust apprenticeship opportunities that align with industry needs. Additionally, the Apprenticeship Manager will work with departments within Goodwill Southern California (GSC) to identify and support the development and management of pre-apprenticeship and apprenticeship programs. The Apprenticeship Manager will also collaborate with the California Division of Apprenticeship Standards (DAS), the U.S. Department of Labor (DOL), and apprenticeship intermediaries to establish and maintain registered apprenticeship programs that meet regulatory standards. This role is ideal for a strategic thinker who is passionate about workforce development and creating career pathways through high-quality apprenticeships.

Program Development & Expansion

• Implement innovative training methodologies and technologies to enhance apprenticeship learning experiences.
• Develop and refine apprenticeship standards in collaboration with Apprenticeship Intermediaries, DAS, DOL, industry, educational and training partners.
• Establish evaluation processes to monitor apprentice progress and program effectiveness, making data-driven adjustments as necessary
• Work with employers to establish apprenticeship pathways that align with workforce demands and labor market trends.
• Ensure all programs meet regulatory requirements and industry best practices.
• Develop metrics to assess the success and growth of apprenticeship programs, ensuring continuous improvement and alignment with organizational goals.
• Team with Workforce & Career Development (WCD) leadership to integrate apprenticeship programs into GSC workforce development programs.

Employer & Stakeholder Engagement:

• Build and maintain relationships with employers to develop and sustain apprenticeship opportunities.
• Collaborate with CBOs, workforce boards, and training providers to recruit, support, and retain apprentices.
• Act as a liaison between businesses, educational institutions, and workforce development agencies to ensure successful program outcomes.
• Develop strategic partnerships with industry leaders to anticipate future workforce needs and adapt apprenticeship programs accordingly.
• Facilitate regular forums with stakeholders to gather feedback and promote program transparency

Regulatory Compliance & Research:

• Research and interpret apprenticeship regulations, industry credentialing requirements, and funding opportunities.
• Ensure compliance with DAS, DOL, and other relevant regulatory bodies.
• Develop strategies to streamline the apprenticeship registration process and ensure adherence to workforce policies.
• Advocate for policy changes that support apprenticeship growth and address industry challenges.
• Stay abreast of global apprenticeship trends to incorporate best practices into program development.

On-the-Job Training (OJT) & Credentialing:

• Define and structure on-the-job training (OJT) components in alignment with industry standards.
• Identify and integrate industry-recognized credentials into apprenticeship programs.
• Ensure apprentices gain the necessary skills and certifications for career advancement.
• Develop mentorship initiatives to support apprentices' professional growth and integration into the workforce.
• Implement regular skill assessments to ensure apprentices meet competency standards.
• Manage the apprenticeship program reporting application for tracking completion of OJT and Related Technical Instruction including overall program requirements.
• Identify and secure new educational and training partnerships to develop and support programs as Local Educational Agencies (LEAs) providing Related Technical Instruction.

Partnerships & Funding Development:

• Identify and leverage funding sources to support apprenticeship program expansion.
• Work with intermediaries to scale programs and provide technical assistance to employers.
• Collaborate with local, state, and federal agencies to secure resources for apprentices and program sustainability.

Supervisory Responsibilities

• Is responsible for the overall direction, coordination, and evaluation of the direct reports.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• This job will supervise 1 to 4 staff. 

Education & Experience 

• Bachelor's degree from four-year college or university preferred. 
• 3-5 years of managerial, supervisory experience required.    
• 3-5 years Workforce Development & Apprenticeship Programs experience
• 3-5 years Employer & Community Engagement experience preferred.
• Program Management & Compliance experience required.
• Experience working with individuals with barriers to employment 
• Workforce Development preferred. 
• Experience with Salesforce/CRM System preferred. 
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

Pre-Employment Testing 

• 8-Panel Drug Screen 
• Background Check 
• Employment Verification 
• Live Scan 
• List of Excluded Individuals and Entities Pre-screening
• Professional Reference Check 
• MVR 

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 

Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 

Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.