Job Coach

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Primary Responsibility / Summary

Provides supervision to clients with developmental disabilities in individual or group enclave settings at assigned location. Coaches assigned participants in learning new job duties and skills to ensure they reach their potential, striving to achieve positive outcomes in competitive, integrated employment settings. 

Essential Duties & Responsibilities

1. Oversees completion of assigned tasks; coaches assigned participants to assist them in learning job duties, remain focused on appropriate work behaviors and ensure they reach their potential, maximize productivity and stabilization on the job.
2. Assesses ongoing support service needs that may represent barriers to employment. 
3. Assists participants with developing and maintaining positive interaction with co-workers, customers and other members of the public.
4. Through the use of hand-over-hand training, positive behavior modification techniques, and other interventions, assists participants with effectively learning and executing their assigned job tasks.
5. Acts as the participant’s advocate for their employment rights and suggests alternative work methods or reasonable accommodation when necessary. Identifies and alerts site supervisor to potential needs for reasonable accommodation.
6. Maintains communication between participants, program staff, primary Department of Rehabilitation or Regional Center Counselor, and other key stakeholders.
7. Completes regular written progress reports, case notes and other required case file records for each assigned participant, productivity logs and information/ documentation required for billing, daily inventory records and the creation of lists of needed inventory replenishment.
8. Ensures compliance with work rules and safety requirements. Reports compliance concerns and unsafe conditions to appropriate employer personnel. When supervising participants, enforces compliance with all work rules especially safety related issues.
9. Attends meetings and training as required. If there is a  need to commute to a work event and you chose to use a car, you should have a valid CDL and required auto insurance.

Education & Experience

• Minimum 2 years of job coaching or relevant experience, preferred
• High school diploma or general education degree (GED) required, some college preferred.
• Knowledgeable on responding to work-related needs of people with disabilities; ADA knowledge preferred.
• Ability to speak another language and understand another culture as required by the program or local community.
• Excellent people skills and demonstrated patience & professionalism in working with all levels of participants and employers alike.
• Excellent organizational and multitasking skills.
• Non-profit experience preferred.
• Ability to work with minimal supervision. 
• Shift flexibility and overtime when needed

Pre-Employment Testing

• 8 Panel Drug Screen
• Background Check
• Employment Verification
• Live Scan
• List of Excluded Individuals and Entities Pre-screening

  #LI-DNI

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.