Print Shop Manager

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

The Print Shop Manager is responsible for the efficient operation of the print shop and mail room department at the LA Campus including creation and development of graphic art and visual materials for promotions, advertisements, websites, packaging and other mediums.  The Manager ensures that staff and participants maximize productivity. The Manager performs a variety of technical and support services involving printing and production operations and performs cost analysis establishes and maintains production schedules.

Essential Duties & Responsibilities

1. Creates and develops graphic art and visual materials for promotions, advertisements, websites, packaging and other mediums.
2. Organizes and implements a production work schedule for processing requests. Able to plan and coordinate, on short notice, printing of rush jobs.
3. Develops database and maintains job log for assigned projects.
4. Operates printing production equipment as needed. Properly setting up/imposing various types of print jobs.
5. Identify new equipment and capabilities to increase revenue and training opportunity.
6. Develop new Print Shop Retail Model Concept with revenue opportunities and cost analysis.
7. Analyze and report on store’s performance and make improvements to achieve set goals.
8. Create Digital Print-ready files; determine paper types, weights, finishes, and sizes.
9. Inspects and verifies completed projects meet quality standards.
10. Create operational procedures and training materials to manage the day-to-day tasks.
11. Incorporate the training components of the retail operation into the overall training program.
12. Coordinate with WCD for career path flow of certified participants, as needed.
13. Develops Digital Printing Career Training Program for certification, and fulfills role of instructor.
14. Interview, hire, train, and evaluate staff.
15. Orders and maintains inventory of paper, bindery supplies, toner, and other consumables for the store.
16. Coordinate with customer or client for preparing job cost estimates and pre-press job specifics.
17. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; developing, rewarding and disciplining employees; addressing complaints and resolving problems.
18. Complies and ensures adherence to contract and regulatory requirements. Maintains a safe working environment through inspections and training.
19. Submits production and activity reports on regular basis with data versus YTD, MTD, and Budget.
20. This position requires a flexible schedule with some weekend work and some travel (25%+), a valid CA driver's license and state-required auto insurance.  Driving records must be acceptable by company’s insurance vendor.
21. This job supervises print shop and mailroom staff (2-4 people).

Education & Experience

• Must have 3 years managerial, supervisory experience in digital print environment.
• Bachelor's degree in related fields preferred.
• Familiarity with production and rendering methods, including drawing, offset printing, photography, interactive media. 
• Experience on Canon digital printing press or equivalent. As well as other printing machinery like cutters, slitters, padders, etc.
• Spanish/English bilingual preferred.
• Strong communication, both oral and written, and interpersonal skills.

Pre-Employment Testing

• Drug Screen
• Background Check
• Employment Verification
• Live Scan
• MVR

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.