Floor Care Technician

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Primary Responsibility / Summary

The Floor Care Technician plays a vital role in ensuring contract compliance by adhering to Statements of Work (SOWs) across multiple sites. This position supports the organization’s commitment to cleanliness and safety by performing high-quality floor and carpet maintenance for both internal and external customers. Through consistent service delivery, the Floor Care Technician helps maintain Goodwill’s reputation and fulfills key contractual obligations. Aligned with Goodwill’s mission, this role also contributes to creating meaningful employment opportunities for individuals with disabilities and other barriers to employment.

Essential Duties & Responsibilities

Floor and Carpet Care

• Strip, wax, buff, and refinish various hard surface floors (e.g., VCT, terrazzo, tile) to maintain cleanliness and appearance.
• Operate floor care equipment such as burnishers, auto scrubbers, and buffers safely and effectively.
• Perform carpet care tasks including hot water extraction, bonnet cleaning, and spot removal.

Surface and Detail Cleaning

• Conduct high dusting of vents, lights, ledges, and other elevated surfaces to ensure a dust-free environment.
• Clean interior and exterior windows using appropriate tools, techniques, and cleaning agents.
• Perform additional cleaning duties as assigned by the supervisor to support overall facility cleanliness.

Safety and Compliance

• Ensure safe work practices by consistently following all safety protocols and using required personal protective equipment (PPE).
• Handle and store cleaning chemicals in accordance with safety standards and manufacturer instructions plus adherence to SDS sheets and both OSHA and CALOSHA requirements.
• Inspect and maintain cleaning equipment to ensure proper functioning; promptly report malfunctions or required repairs.

Communication and Documentation

• Communicate effectively with supervisors and team members to coordinate cleaning schedules and prioritize tasks.
• Maintain accurate records of work performed, equipment maintenance, and supplies used.

Travel Requirements

• This position requires travel using a company vehicle 50% to 75% of the time.  A valid driver's license and state-required auto insurance are necessary.  Driving record must be acceptable to the company’s vendor.
• Reports daily to a central location and travels to various Goodwill sites and contracted locations—including Air Force Bases, Army Reserve Centers, retail stores, and commercial facilities—to perform floor and carpet maintenance. Use of a personal vehicle may be occasionally required.

Education & Experience

• 2 years of experience, required.
• High school diploma or general education degree (GED) preferred.
• Industry recognized certifications preferred.

Pre-Employment Testing

• Drug Screen
• Background Check
• Employment Verification
• Live Scan
• MVR
• Base clearance as needed

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 

Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 

Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.