Career Service Specialist

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Career Service Specialists assist a diverse pool of program participants to provide support and career guidance in their decision-making process, including intensive career counseling, assessments, work experience opportunities, job search assistance conducting workshops and retention services to achieve placement and retention goals . Development of an individual employment plan informed by labor market trends and guides participants related to training/re-training needs.

Essential Duties & Responsibilities

1. Qualifies participants for services and/or participation in programs. Conducts assessments for employment and training needs, creates individualized plans to guide program activities and makes referrals to training services, as appropriate.  
2. Monitors and evaluates participant’s progress; provides guidance and coaching to help participants resolve issues and remain motivated to obtain and maintain employment.
3. Conducts readiness workshops and provides one‐on‐one coaching to participants and enrolled job seekers. 
4. Maintains detailed case records according to funder and/or company requirements. 
5. Achieves individual placement and retention goals. 
6. Works with local employers to develop and identify appropriate jobs for work experience opportunities, conducts site assessments, while helping participants gain meaningful employment.  
7. Conducts regular labor market and industry needs analysis, stays current on business and hiring trends, assist participants in making appropriate career occupation decisions.
8. This position requires travel (25% to 50%) within Southern California a valid CA driver's license and state-required auto insurance are necessary.  Driving records must be acceptable by Company’s insurance vendor.

Education & Experience

• 2+ years of career counseling experience in a non-profit setting preferred.
• 2+ years of case management experience in a non-profit setting preferred.
• Bachelor's degree preferred.
• Experience in assessing work experience, educational attainment, transferable skills, aptitudes, abilities, needs, interests, readiness for employment, and barriers that hinder employment, highly desired.
• Excellent interpersonal communication skills; possess abilities to work with all levels of employees and diverse populations.
• Previous experience with WIOA or DOR regulations, highly desired.
• Experience providing case management services to people with disabilities highly desired.
• Experience in staffing or human resources helpful.
• Strong counseling and coaching skills.
• Excellent interpersonal and written communication skills.
• Critical thinking, self-motivation and high degree of integrity & ethics essential.
• Experience in assessing work experience, educational attainment, transferable skills, aptitudes, abilities, needs, interests, readiness for employment, and barriers that hinder employment.
• Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired.

Pre-Employment Testing

• 8 Panel Drug Screen
• Background Check
• Employment Verification
• LiveScan
• Motor Vehicle Report (MVR)
• List of Excluded Individuals and Entities Screening

#LI-DNI

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.