Skills Up Specialist in Los Angeles, CA at Goodwill Southern California

Date Posted: 11/15/2023

Job Snapshot

  • Employee Type:
  • Location:
    North San Fernando Road
    Los Angeles, CA
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:
  • Compensation
  • Neighborhood
    Lincoln Heights

Job Description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Primary Responsibility / Summary

Responsible for outreach, assessment, development of individual employment plans and the removal of varying barriers to employment. Also responsible for working with Job Placement Specialists to establish a pipeline of candidates to fulfill hiring work orders.

Essential Duties & Responsibilities

  • Assists clients with gaining independence through life skills (financial management, employment, education, accessing social services, legal issues, housing, healthcare, personal hygiene and coping) through connection with partner agencies.
  • Works with local employers to develop and identify appropriate jobs for work experience opportunities.
  • Provides classroom instruction to groups and individuals on job seeking skills and techniques, motivation, resume preparation, application completion, job retention and Internet use for job search.
  • Provides participants with work skills assessments that will enhance their ability to find appropriate employment.
  • Works with local employers and participants in developing and identifying appropriate jobs and helping participants gain meaningful employment. Assists in reasonable accommodation process with prospective employers.
  • Maintains detailed electronic and hard copy case records according to funder and/or Company requirements. Completes all documentation in an accurate and timely manner.
  • Achieves enrollment and placement goals, and conducts timely follow‐up with all participants on caseload.
  • Meets with quality assurance team to assist with implementation strategies for continuous quality improvement.
  • Develops job leads and job orders to meet the needs of job seekers and employers. Interacts with job seekers and Career Service Specialists to ensure job leads match job seekers interests and skills
  • Assesses participants, creates individualized plans, and conducts job readiness workshops that prepare job seekers for real-life business needs and expectations.
  • Maintains detailed case records according to funder and/or company requirements. Completes documentation in an accurate and timely manner.  Conducts real time data entry inputting necessary information into automated case management systems, maintains electronic and hard copy confidential case files, documenting participant progress, prepares progress reports, case notes, and other documentation as required by program/funder. Providing data entry and documentation, to maintain schedules and timesheets.

Additional Duties & Responsibilities

  • This position may require extensive travel (>50% of the time.) A valid CA driver's license and state‐required auto insurance required. Driving record must be acceptable by the organization’s insurance vendor.

 Education & Experience

    • Minimum of 2 years of Case Management, Intake Specialist, or Social Services Work Experience.
    • Bachelor's degree from four‐year college or university in Rehabilitation Counseling or a related field preferred; High school diploma or general education degree (GED) required.


  Pre-Employment Testing

  • 9 Panel Drug Screen
  • Background Check
  • Employment Verification
  • Live Scan
  • Motor Vehicle Records Check (MVR) and proof of acceptable insurance
  • LEIE Pre-screening

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.