The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.
Essential Duties & Responsibilities
- Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude
- Perform accurate Point of Sale (POS) and cash handling procedures.
- Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Integrity) to our employees, customers and donors.
- Receive and accurately record donations using technology.
- Sort, clean, process, price donated goods, following company standards.
- Merchandise and maintain the sales floor.
- Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
- Follow all safety rules and exercises caution in all work related activities.
- Load and unload trucks and performs necessary cleaning and janitorial work.
- Work flexible shifts; including nights, weekends, holidays and overtime when needed.
Education & Experience
- Ability to read, speak and write Basic English.
- Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned.
- Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations.
- Ability to work with a diverse team.
- Some retail and sales experience helpful.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
