Program Assistant in Los Angeles, CA at Goodwill Southern California

Date Posted: 4/2/2024

Job Snapshot

  • Employee Type:
  • Location:
    14760 Ventura Boulevard
    Los Angeles, CA
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:
  • Compensation
  • Neighborhood
    Sherman Oaks

Job Description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Primary Responsibility / Summary

Performs a variety of administrative and program specific tasks to support the assigned department/program needs within the Workforce & Career Development (WCD) division.

Essential Duties & Responsibilities

  • Coordinates and maintains comprehensive calendaring, scheduling, and timekeeping for assigned program staff and participants. 
  • Sets up and supports meetings by providing appropriate collateral and services.
  • Coordinates and processes the intake and distribution of information on new clients referred to the organization; logs incoming referral packs, requests additional information from referral sources and distributes completed packets to the appropriate program staff.
  • Inputs client information into data systems, including but not limited to CalJobs, Dayforce, Launch Pad, Performance Management Tracking, etc.
  • Produces correspondence and reports and reconciles time records.
  • Maintains upkeep of client files.
  • Orders requested office supplies and manages total supply costs and inventory according to guidelines.
  • Provides customer service to varied levels of employees and external stakeholders and elevates issues as appropriate.
  • Maintains confidentiality of sensitive and proprietary information.
  • Possesses a valid driver's license and state-required auto insurance.

Education & Experience

  • High school diploma or general education degree (GED) required.
  • 2 years of office/clerical experience.
  • Strong interpersonal communication skills; possess abilities to work with all levels of employees.
  • Some experience working with diverse populations including those with developmental disabilities preferred.
  • Non-profit experience preferred.
  • Team player.
  • Multi-tasker; well organized.
  • Knowledge of ADA helpful
  • Shift flexibility and overtime when needed.
  • Ability to work with minimal supervision.
  • Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired.

Pre-Employment Testing

  • 8 Panel Drug Screening
  • Background Check
  • Live Scan
  • List of Excluded Individuals and Entities
  • Motor of Vehicles Report
  • Employment Verification


Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.