Job Coach - Supported Employment - Multi Site in Panorama City, CA at Goodwill Southern California

Date Posted: 1/10/2022

Job Snapshot

Job Description

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!


Job Title:

Job Coach –Supported Employment – Multi-Site

Last Revised Date: 10/2021

Department:

Workforce & Career Development

Revision Date: 1/2017, 6/2020, 5/2014

Immediate Supervisor:

Program Supervisor - SEP

Job Code: 2123

FLSA Status:

Non-Exempt

Pay Grade: N03

Employee Name:

Job Classification:723

Primary Responsibility / Summary

Provides supervision to clients with developmental disabilities in individual or group enclave settings at multiple sites. Coaches assigned participants in learning new job duties and skills toensure they reach their potential, striving to achieve positive outcomes in competitive, integrated employment settings. Per government requirements,

this role required to be fully COVID- 19 vaccinated.

Essential Duties &Responsibilities

  1. Oversees completion of assigned tasks; coaches assigned participants to assist them in learning job duties, remain focused on appropriate work behaviors and ensure they reach their potential, maximize productivity and stabilization on the job.
  2. Assesses ongoing support service needs that may represent barriers to employment.
  3. Assists participants with developing and maintaining positive interaction with co-workers, customers and other members of the public.
  4. Through the use of hand-over-hand training, positive behavior modification techniques, and other interventions, assists participants with effectively learning and executing their assigned job tasks.
  5. Acts as the participant’s advocate for their employment rights and suggests alternative work methods or reasonable accommodationwhen necessary. Identifies and alerts site supervisor to potential needs for reasonable accommodation.
  6. Maintains communication between participants, program staff, primary Department of Rehabilitation or Regional Center Counselor, and other key stakeholders.
  7. Completes regular written progress reports, case notes and other required case file records for each assigned participant, productivity logs and information/ documentation required for billing. Some positions may require daily inventory records and the creation of lists of needed inventory replenishment, or travel to multiple sites to conduct coaching activities.
  8. Ensures compliance with work rules and safety requirements. Reports compliance concerns and unsafe conditions to appropriate employer personnel. When supervising participants, enforces compliance with all work rules especially safety related issues.
  9. This position may require local travel (up to >50% of the time) to multiple coaching sites; a valid CA driver's license and state-required auto insurance are necessary. Driving records must be acceptable by our insurance carrier.

Additional Duties &Responsibilities

  1. Other duties and special projects as assigned. 1.
  2. Follows all company safety standards, social distancing procedures and personal protective equipment policies. 2.
  3. Committed to all safety rules and exercises caution in work related activities. 3.

Supervisory Responsibilities

  • Supervises assigned program participants in performing duties.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education &Experience

  • Minimum 2 years of job coaching or relevant experience.
  • High school diploma or general education degree (GED) required, some college preferred.
  • Knowledgeable on responding to work-related needs of people with disabilities; ADA knowledge preferred.
  • Ability to speak another language and understand another culture as required by the program or local community.
  • Excellent people skills and demonstrated patience & professionalism in working with all levels of participants and employers alike.
  • Excellent organizational and multitasking skills.
  • Non-profit experience preferred.
  • Shift flexibility and overtime when needed

Certificates, Licenses, Registrations

Other

Qualifications

  • Ability to handle confidential information.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.

English Language Skills

Mathematical Skills

Reasoning Ability

Computer Skills

  • Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and Outlook.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-------------------------------- Amount of Time ---------------------------

Physical Demands

None

Less than 1/3

1/3 to 2/3

More than 2/3

Stand

X

Walk

X

Sit

X

Reach with hands and arms

X

Use hands to finger, handle, or feel

X

Climb or balance

X

Bend, kneel, crouch, or crawl

X

Talk or hear

X

Taste or smell

X

Carry, push or pull

X

-------------------------------- Amount of Time -------------------------------

Lifts Weights or Exerts Force

None

Less than 1/3

1/3 to 2/3

More than 2/3

Up to 10 pounds

X

Up to 25 pounds

X

Up to 50 pounds

X

Up to 100 pounds

X

More than 100 pounds

X

  • Adequate version to observe participants’ activities with or without corrections.

Work Environment

The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-------------------------------- Amount of Time ---------------------------

Environmental Conditions

None

Less than 1/3

1/3 to 2/3

More than 2/3

Wet or humid conditions (non-weather)

X

Working near mechanical parts

X

Work in high, precarious places

X

Fumes or airborne particles

X

Toxic or caustic chemicals

X

Outdoor weather conditions

X

Extreme cold (non-weather)

X

Extreme heat (non-weather)

X

Risk of electrical shock

X

Work with explosives

X

Risk of radiation

X

Vibration

X

  • Moderate noise

Required Training

  • New Hire Orientation
    • Complaints/Grievances
    • Confidentiality
    • Corporate Compliance
    • Values and Diversity Training
    • Conflict of Interest
    • Business Ethics
  • FLSA Section 14(c) training and Time Study training
  • AB1825: Harassment Prevention
  • Safely Surrender Baby Law - Annually
  • Mandated Reporter Status - Annually
  • ADA and Reasonable Accommodation
  • HIPPA
  • CPR/First Aid – Bi-Annually
  • Safety Training – Monthly
  • Any other training required by law, funders, and the organization.
Values-Based Work Environment Notice

Goodwill Southern California provides a values-based work environment for our employees.All individuals are expected to support and promote our values:

  1. We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
  2. We conduct business with transparency, integrity and accountability.
  3. We serve, empower and advocate for our clients, community, business partners and each other.
  4. We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.


Employee Signature Printed NameDate

Pre-Employment Testing

  • Drug Screen
  • Background Check
  • Employment Verification
  • Live Scan
  • MVR
  • COVID Vaccine Verification





Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.