Job Coach - Supported Employment | 53401 WCD Supported Employment LA in Los Angeles, CA at Goodwill Southern California

Date Posted: 11/23/2021

Job Snapshot

Job Description

Job Title:

Job Coach – Supported Employment

Last Revised Date: 10/2021

Department:

Workforce & Career Development

Revision Date:

Immediate Supervisor:

Program Supervisor - SEP

Job Code: 2122

FLSA Status:

Non-Exempt

Pay Grade: N03

Employee Name:

Job Classification: 723

This position requires that candidates provide proof of full COVID-19 vaccination after receiving a conditional job offer at least 7 days prior to their start date. “Fully vaccinated” means that at least two weeks have passed since you received 1) your second dose of the Pfizer or Moderna vaccine or 2) one dose of the Johnson & Johnson vaccine

Primary Responsibility / Summary

Provides supervision to clients with developmental disabilities in individual or group enclave settings at assigned location. Coaches assigned participants in learning new job duties and skills to ensure they reach their potential, striving to achieve positive outcomes in competitive, integrated employment settings.

Essential Duties & Responsibilities

  • Oversees completion of assigned tasks; coaches assigned participants to assist them in learning job duties, remain focused on appropriate work behaviors and ensure they reach their potential, maximize productivity and stabilization on the job.
  • Assesses ongoing support service needs that may represent barriers to employment.
  • Assists participants with developing and maintaining positive interaction with co-workers, customers and other members of the public.
  • Through the use of hand-over-hand training, positive behavior modification techniques, and other interventions, assists participants with effectively learning and executing their assigned job tasks.
  • Acts as the participant’s advocate for their employment rights and suggests alternative work methods or reasonable accommodation when necessary. Identifies and alerts site supervisor to potential needs for reasonable accommodation.
  • Maintains communication between participants, program staff, primary Department of Rehabilitation or Regional Center Counselor, and other key stakeholders.
  • Completes regular written progress reports, case notes and other required case file records for each assigned participant, productivity logs and information/ documentation required for billing, daily inventory records and the creation of lists of needed inventory replenishment.
  • As determined by program and/or participant need, occasional travel to conduct coaching at non-primary worksites may be required.
  • Ensures compliance with work rules and safety requirements. Reports compliance concerns and unsafe conditions to appropriate employer personnel. When supervising participants, enforces compliance with all work rules especially safety related issues.
  • Attends meetings and training as required. If required to drive for a work event, you should have a valid CDL and required auto insurance.
  • Additional Duties & Responsibilities

  • Other duties and special projects as assigned.
  • Follows all company safety standards, social distancing procedures and personal protective equipment policies.
  • Committed to all safety rules and exercises caution in work related activities.
  • Supervisory Responsibilities

  • Supervises assigned program participants in performing duties.
  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education & Experience

  • Minimum 2 years of job coaching or relevant experience.
  • High school diploma or general education degree (GED) required, some college preferred.
  • Knowledgeable on responding to work-related needs of people with disabilities; ADA knowledge preferred.
  • Ability to speak another language and understand another culture as required by the program or local community.
  • Excellent people skills and demonstrated patience & professionalism in working with all levels of participants and employers alike.
  • Excellent organizational and multitasking skills.
  • Non-profit experience preferred.
  • Ability to work with minimal supervision.
  • Shift flexibility and overtime when needed
  • Certificates, Licenses, Registrations

  • None required
  • Other

    Qualifications

  • Ability to handle confidential information.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
  • English Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills

  • Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and Outlook.
  • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    -------------------------------- Amount of Time ---------------------------

    Physical Demands

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Stand

    X

    Walk

    X

    Sit

    X

    Reach with hands and arms

    X

    Use hands to finger, handle, or feel

    X

    Climb or balance

    X

    Bend, kneel, crouch, or crawl

    X

    Talk or hear

    X

    Taste or smell

    X

    Carry, push or pull

    X


    -------------------------------- Amount of Time -------------------------------

    Lifts Weights or Exerts Force

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Up to 10 pounds

    X

    Up to 25 pounds

    X

    Up to 50 pounds

    X

    Up to 100 pounds

    X

    More than 100 pounds

    X


  • Adequate version to observe participants’ activities with or without corrections.
  • Work Environment

    The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    -------------------------------- Amount of Time ---------------------------

    Environmental Conditions

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Wet or humid conditions (non-weather)

    XX

    Working near mechanical parts

    XX

    Work in high, precarious places

    XX

    Fumes or airborne particles

    X

    Toxic or caustic chemicals

    X

    Outdoor weather conditions

    X

    Extreme cold (non-weather)

    XX

    Extreme heat (non-weather)

    XX

    Risk of electrical shock

    XX

    Work with explosives

    XX

    Risk of radiation

    XX

    Vibration

    X


  • Moderate noise
  • Required Training

  • New Hire Orientation
    • Complaints/Grievances
    • Confidentiality
    • Corporate Compliance
    • Values and Diversity Training
    • Conflict of Interest
    • Business Ethics
  • FLSA Section 14(c) training and Time Study training
  • AB1825: Harassment Prevention
  • Safely Surrender Baby Law - Annually
  • Mandated Reporter Status - Annually
  • ADA and Reasonable Accommodation
  • HIPPA
  • CPR/First Aid – Bi-Annually
  • Safety Training – Monthly
  • Any other training required by law, funders, and the organization.
  • Values-Based Work Environment Notice

    Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:

  • We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
  • We conduct business with transparency, integrity and accountability.
  • We serve, empower and advocate for our clients, community, business partners and each other.
  • We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
  • The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.


    Employee Signature Printed Name Date

    Pre-Employment Testing

  • Drug Screen
  • Background Check
  • Employment Verification
  • Live Scan