e-Commerce Production Associate I (PT) in Los Angeles, CA at Goodwill Southern California

Date Posted: 11/18/2021

Job Snapshot

Job Description

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!

This position requires that candidates provide proof of full COVID-19 vaccination after receiving a conditional job offer at least 7 days prior to their start date. “Fully vaccinated” means that at least two weeks have passed since you received 1) your second dose of the Pfizer or Moderna vaccine or 2) one dose of the Johnson & Johnson vaccine.

Goodwill Southern California is looking for E-Commerce associates to join our incredibly entrepreneurial team. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. The E-Commerce Operations Associate I maintains and purges inventory and leads to achieve the efficient operation of the E-Commerce department. The Associate meets established goals for department safety and expense control, and merchandise picking, packing and shipping. Per government requirements, this role required to be fully COVID- 19 vaccinated.

Essential Duties & Responsibilities

  • Maintains inventory according to established rotation schedules for replenishment needs.
  • Purges outdated merchandise.
  • Operates Zebra scanner for inventory control.
  • Picks merchandise items for shipping upon receipt of online orders.
  • Operates Packsize machine (box maker) and IBS for shipping labels.
  • Processes documents for Fedex, USPS, and OS
  • Lists books, DVD’s, and other media items for sale.; Organizes inventory
  • Responds to customer pick up questions and resolves or escalates concerns as needed.
  • Loads and unloads trucks.
  • Maintains accurate production logs.

Education & Experience

  • High school diploma or general education degree (GED) preferred.
  • Basic computer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferred.
  • Ability to follow verbal and written instructions in English required; quality assurance or control experience helpful.
  • Customer service, merchandise handling, and/or shipping/warehouse experience preferred.
  • Quality assurance or control experience helpful.
  • Shift flexibility and overtime when needed.
  • Ability to handle confidential information.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
  • Evening and weekend availability required.
  • Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.
  • Organized and detail-oriented.
  • Independent and proactive self-starter.

  • Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

    Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

    Equal Employment Opportunity

    Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

    Nondiscrimination on the Basis of Disabilities

    In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

    It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.