Community Service Coordinator | 50050WCDSALARYALLOCATION in San Bernardino, CA at Goodwill Southern California

Date Posted: 11/24/2021

Job Snapshot

Job Description

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!


Primary Responsibility / Summary

The Community Services Coordinator, a grant funded position, will provide support to and be responsible for a wide range of workforce development activities, to include outreach, partnership development, convening and collaborating activities, resource asset collections and coordinating between Goodwill Southern California and community based organizations, faith based organizations, workforce development boards and departments, education and training institutions, law enforcement and local officials.

Essential Duties & Responsibilities

  • Assess the community and partner needs with an emphasis on employment services and develop a database of resources
  • Facilitate quarterly Community Advisory Council Meetings
  • Market Goodwill Southern California employment services and conduct outreach events
  • Share job leads and recruitment events when appropriate
  • Actively pursue new relationships and create strategic partnerships that support the mission of Goodwill Southern California.
  • Establish MOU’s with organizations that can provide wrap-around supports such as transportation, financial literacy, childcare, housing, behavioral health, legal, education and other barriers to employment and retention
  • Build out and manage relationships with community-based organizations in order to refer job seekers for support services not offered by Goodwill Southern California.
  • Design and lead activities, programs, forums and convening’s that will provide education and increase opportunities for Veterans, Neighbors Without Homes, Justice Involved, Youth/Young Adults, Individuals with Disabilities and other underserved populations
  • Execute One Stop Operator contract with San Bernardino County Workforce
  • Assist in RFP and funding opportunities such as obtaining Letters of Support, MOU’s, and In-Kind Contributions
  • This position requires local some travel (25% to 50% of the time) A valid CA driver's license and state-required auto insurance is required. Driving record must be acceptable by the company’s insurance vendor.
  • Additional Duties & Responsibilities

  • Other duties and special projects as assigned.
  • Responsible for building a strong public awareness of Goodwill in the community by attending public functions such as Chamber events, City Council meetings, and other public events.
  • Supervisory Responsibilities

  • This job supervises 6 to 12 staff.
  • Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education & Experience

  • Minimum of 5 years nonprofit managerial and supervisory experience.
  • Minimum of 3 years workforce development program implementation experience.
  • Bachelor's degree from a four‐year college or university in Project Management, Education, Psychology, Social Work, or related field required.
  • Master's degree or equivalent preferred.
  • A combination of training, education, and experience may be considered in lieu of a degree.
  • Knowledge of WIA, DOR, OMB circulars, legal and ethical requirements.
  • Knowledgeable in budgeting process
  • Experience in implementing programs serving persons with disabilities and other populations facing barriers to employment; ADA knowledge required.
  • Excellent written and verbal communication skills; highly skilled presenter.
  • Bi-lingual fluency (e.g., English/ASL, English/Spanish, etc.) and ability understand another culture as required by the program or local community highly desired.
  • Demonstrated leadership and collaborative skills with ability to motivate team work.

  • Ability to work with minimal supervision.
  • Other

    Qualifications

  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
  • English Language Skills

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Mathematical Skills

  • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reasoning Ability

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Computer Skills

  • Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, PowerPoint, and Outlook.
  • Project Management software
  • Case Management software
  • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    -------------------------------- Amount of Time ---------------------------

    Physical Demands

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Stand

    X

    Walk

    X

    Sit

    X

    Reach with hands and arms

    X

    Use hands to finger, handle, or feel

    X

    Climb or balance

    X

    Bend, kneel, crouch, or crawl

    X

    Talk or hear

    X

    Taste or smell

    X

    Carry, push or pull

    X


    -------------------------------- Amount of Time -------------------------------

    Lifts Weights or Exerts Force

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Up to 10 pounds

    X

    Up to 25 pounds

    X

    Up to 50 pounds

    X

    Up to 100 pounds

    X

    More than 100 pounds

    X


    Adequate vision to operate a vehicle and computer with or without corrections.

    Work Environment

    The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    -------------------------------- Amount of Time ---------------------------

    Environmental Conditions

    None

    Less than 1/3

    1/3 to 2/3

    More than 2/3

    Wet or humid conditions (non-weather)

    X

    Working near mechanical parts

    X

    Work in high, precarious places

    X

    Fumes or airborne particles

    X

    Toxic or caustic chemicals

    X

    Outdoor weather conditions

    X

    Extreme cold (non-weather)

    X

    Extreme heat (non-weather)

    X

    Risk of electrical shock

    X

    Work with explosives

    X

    Risk of radiation

    X

    Vibration

    X


  • Moderate noise
  • Required Training

  • New Hire Orientation
    • Complaints/Grievances
    • Confidentiality
    • Corporate Compliance
    • Values and Diversity Training
    • Conflict of Interest
    • Business Ethics
  • AB1825: Harassment Prevention training (supervisors only)
  • Safely Surrender Baby Law
  • Mandated Reporter Status
  • Data Systems (all staff that touch participant files)
  • ADA and Reasonable Accommodation
  • GCDF Certification (professional staff only)
  • Safety Training
  • Any other training required by law, funders, and the organization.
  • Values-Based Work Environment Notice

    Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:

  • We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
  • We conduct business with transparency, integrity and accountability.
  • We serve, empower and advocate for our clients, community, business partners and each other.
  • We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
  • The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.


    Pre-Employment Testing

  • Drug Screen
  • Background Check
  • Employment Verification
  • Live Scan
  • MVR
  • COVID Vaccination

  • Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

    Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

    Equal Employment Opportunity

    Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

    Nondiscrimination on the Basis of Disabilities

    In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

    It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.