Supervisor, Government and Custodial Service Work

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

Provides supervision of the custodial services portion of the government Commissary contract.

Essential Duties & Responsibilities

1. Acts as the primary supervisor for all custodial duties and tasks, ensuring completion of all cleaning tasks throughout Commissary as assigned.
2. Conducts orientation and training of custodial staff.
3. Ensures quality and quantity of all work done by custodial crew, meeting all government standards and procedures.
4. Ensures that custodial work is accomplished in the least disruptive manner for other employees and store customers.
5. Serves as primary point of contact on custodial matters at the facility.
6. Represents Goodwill to our workers and customers, presenting a cohesive, consistent, unified message from our management team.
7. Assigns workers to respond to general and emergency housekeeping calls and requests by the government.
8. Coordinates with Project Manager for supplies and duty lists.
9. Routinely inspects custodial equipment and supplies to ensure proper use and maintenance.
10. Interacts cooperatively with Government Commissary personnel and customers.
11. Immediately advises supervisor when Government staff directs changes in contract requirements.
12. Assists in supervision of Stocker crew in the absence of Project Manager or other supervisors.
13. This position requires frequent travel (50%- 75%) a valid CA driver's license and state-required auto insurance are necessary.  Driving records must be acceptable by company’s insurance vendor.

 Supervisory Responsibilities

• Is responsible for the overall direction, coordination, and evaluation of the direct reports.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• This job supervises 10 - 15 staff. 

Education & Experience

• 3 years of supervisory experience.    
• 3 years of related experience.
• High school diploma or general education degree (GED) preferred.

Pre-Employment Testing

• 8 Panel Drug Screen
• Background Check
• Employment Verification
• Motor of Vehicles Report

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 

Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 

Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.